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Questions & answers

Clear, practical answers to the things people want to know before and after choosing Starlink.

Answer

Does heavy rain or snow interrupt Starlink?

Severe weather can interrupt Starlink. Its support guidance says moderate to heavy rain, snow or hail can cause momentary dropouts; weather affecting a ground station can also matter even when conditions at your property look clear.

A secure installation, an unobstructed sky view and correctly seated cables help avoid preventable problems, but they cannot remove every weather-related interruption. Plan a second connection if a brief outage would disrupt important work.

During a storm, use the app to check status from a safe place. Avoid repeated resets: resetting cannot clear a weather blockage and may introduce a separate setup problem. Do not go onto a roof, touch damaged electrical equipment or attempt outdoor repairs in hazardous conditions.

After conditions improve, inspect accessible equipment for movement, impact damage and new obstructions. Check cables only using the instructions for your hardware; wet or damaged connections need appropriate attention before reuse.

If the service remains unreliable in clear weather, record the app alerts and times of the interruptions and investigate the installation or contact support.

Read our related guide: How to Protect Starlink From Power Surges and Lightning.

Related official guidance: Starlink weather guidance.

Reviewed: 23 September 2026. Plan and hardware details should be checked for your country and equipment.

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