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Questions & answers

Clear, practical answers to the things people want to know before and after choosing Starlink.

Answer

What is the difference between Starlink's service, shipping and billing addresses?

The service address identifies the registered location for the connection. The shipping address is for equipment deliveries, while billing details relate to payment and invoices. Treat them as separate records.

If moving house, check the service-location process and availability for the new property. Editing payment details is not a substitute for moving the registered service. Likewise, arranging delivery to a workplace does not necessarily make that workplace the intended dish location.

Before changing anything, write down what you need to achieve: move service, receive a replacement, or correct a payment record. Select the relevant setting and check the confirmation afterward.

For an order already being dispatched, ask support about delivery changes rather than assuming an account edit reroutes the parcel. If several kits are on the account, double-check the selected service line so another property's connection is not changed accidentally.

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Reviewed: 26 September 2026. Practical checklists are our editorial recommendations; plan availability and hardware requirements vary by country and model.

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