Troubleshooting & Fixes Guides
Browse every published Starlink guide in troubleshooting & fixes.
Troubleshooting & Fixes
Starlink Is Online but Your Devices Have No Internet
Fix the common situation where Starlink looks online in the app but phones, TVs or laptops cannot use the internet.
Troubleshooting & Fixes
Starlink Says Disconnected: A Safe Troubleshooting Checklist
Work through a Starlink Disconnected message safely: app status, power, cable checks, a measured restart and when to contact support.
Troubleshooting & Fixes
How to Diagnose Starlink Cable and Connector Problems
Diagnose a disconnected or intermittent Starlink connection with safe checks for power, cable damage, loose connectors, routing faults and replacement testing.
Troubleshooting & Fixes
How to Reboot or Factory Reset a Starlink Router
Learn when to reboot, power cycle or factory reset a Starlink router, with hardware-specific steps and a clear recovery checklist.
Troubleshooting & Fixes
Starlink Troubleshooting: Fix Common Connection Problems
Solve common Starlink connection issues with clear checks for signal, obstructions, cables, Wi-Fi, power and app messages.