How to Follow Starlink Outage and Service Updates
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When the connection stops working, the first question is whether it is a local problem, an account issue or a wider service interruption.
Start with the Starlink app
Check the connection state, alerts and hardware messages. Record the exact message and start time before restarting equipment.
Test more than one device
If one phone is affected but another works, the fault may be Wi-Fi or that device. If everything is offline, check router power and safe accessible cable connections.
Use official support for confirmation
If the app indicates a wider issue or the problem continues after safe basic checks, use the official support route with your recorded evidence. Avoid relying on unverified outage posts.
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